FAQ

What time are you open?

Pyle Garden Centre and James Food Hall are open Mon-Sat 9:00am-4:30pm and Sunday 10:00am-4:30pm (last entry is 4:15pm)

The Olive Tree Restaurant is open Mon-Sat 9:00am-4:00pm (kitchen closes at 3:00pm) and Sunday 10:00am-4:00pm (kitchen closes at 3:00pm) PLEASE NOTE DECEMBER OPENING TIMES MAY DIFFER, see social media @ The Olive Tree Restaurant on Facebook and @theolivetreepyle on Instagram.

Are you dog friendly?

Yes, our Garden Centre is dog friendly and so is the outdoor terrace of the Olive Tree Restaurant.

Do you have public toilets?

Our village toilets are located at the main entrance in the top car park, there are no toilets in the Garden Centre or the James Food Hall.

How do I get to the restaurant?

The Olive Tree Restaurant is located in the main car park on the upper level of the site, the restaurant can be accessed here. We also have a boardwalk located in the covered area of the garden centre which will take you directly up to the restaurant.

If I have parked at the main car park and have a trolley of plants how do I get them to my car up the hill?

We now have a set of tills located at the top car park which can be accessed directly via our boardwalk which is situated under the covered area of the garden centre.

Can I order products online for delivery?

We have a range of products available for purchase online. We offer free local delivery on orders over £100 (use code 100FREE at checkout). Currently we deliver to all CF postcodes and selected SA postcodes, the full list can be found in our delivery policy. Orders under £100 are subject to delivery charge, calculated by postcode.

What are your Christmas events this year (2024)?

Our full Christmas event list can be found on social media. This year our only ticketed Santa event is Tea with Santa at The Olive Tree Restaurant, tickets are now available to purchase, click here to book.

How do I book the Olive Tree Friday night events?

All of our events can be booked through our online booking system, which can be accessed by clicking here.